Logan auto service – Do I need a dealer to service my car?

You might have noticed that there are a number of car dealerships and mechanical auto shops in Logan. Auto services are a necessary part of car ownership – it helps keep your car roadworthy and safe.

Quite often though, at Steve Sorenson Mechanical (we are a Browns Plains car service auto shop), a customer asks us whether we can service their car for them - or do they have to return to the dealership.

WHAT THE LAW SAYS ABOUT YOUR WARRANTY
In essence you don’t have to return to the dealership for your car services – any qualified mechanic can service your car.
The law that governs this choice is the Competition and Consumer Act 2010, which in layman’s terms states that a car manufacturer cannot void your warranty if you choose to go to an independent mechanic.

So the choice of where you have your car serviced is up to you. There are a few points that you should consider though, when deciding who to go to.

MAKING THE DECISION

One thing to consider is the use of original equipment (OE) parts. Whilst many non-genuine parts can be cheaper to buy (not all OE parts are more expensive), if your car is still in the new car warranty period and a part fails – then you could have a problem on your hands.

The problem is in deciding who is liable for the part failing and any subsequent damage to the car – the car or the parts manufacturer? If you use genuine parts however, then it is more difficult for the car manufacturer to reject your claim against them.

This is also good practice, even if your car is out of the new service warranty period – as any failures due to genuine parts need to be addressed by the car manufacturer.

At Steve Sorenson Mechanical, we are proud of our reputation in Logan. Auto services are one of core business practices and we take great care ensuring your vehicle is serviced well and correctly.

We are located in the Logan area – right in the heart of Browns Plains. Car services help to keep your car safe and roadworthy – call us on 07 38092711 to book your car in for a service or fill in our enquiry form.
 

Steve Sorensen Mechanical Team Makes Life Easy

It can be hard finding a top notch local auto repair business to look after your pride and joy. I had the same problem – until I found Browns Plains car service centre Steve Sorensen Mechanical.

If you’re anything like me, you’ve probably been to a few different mechanics over the years. Across Brisbane and southeast Queensland in general, there are hundreds of car service centres itching to snare your business and take you for a ride. I’d tried a handful through things like shop-a-dockets and found none that took my fancy. They all seemed impersonal and only wanted to get you in and out as quickly as possible so they could work on the next vehicle. Most importantly, their communication skills were terrible – I could have been paying for heart surgery for all I knew.

That’s why I like the team at Steve Sorensen Mechanical – a local auto repair centre that cares about more than just making a quick buck. From the first time I walked in there I could see the business was friendly, well-run and highly professional, while the staff members were knowledgeable. It took just a few minutes for me to realise this was a local auto repair shop like no other. I could even see it in the reception, where they proudly displayed a host of Logan West Leader Business Achiever Awards.

I think one of the things that impressed me most was the clean and modern workshop. I’m no expert but I could see it had all the latest diagnostic equipment and one of the staff mentioned to me that the people employed in the workshop received on-going training to ensure they were always up-to-date with the latest developments within the industry. Steve Sorensen Mechanical was quite simply a Browns Plains car service with a difference.

There was certainly no shortage of services on offer either. From major and minor services and repairs and maintenance work to electronic vehicle diagnostics and pre-purchase inspections, there seemed to be nothing the staff couldn’t do. Brake and clutch repairs, safety certificates, timing belt replacement, batteries, cooling systems and automatic transmission servicing also formed part of the business. The Browns Plains car service centre used parts or lubricants which met or exceeded original equipment manufacturer (OEM) standards, which allowed me to maintain my new car warranty and gave me valuable piece of mind.

The staff kept me updated on the progress of my car every step of the way, which was a welcome change to previous experiences I’d had at other businesses. I was given all the information I needed to feel at ease that my vehicle was in safe hands. When I picked up my car, it ran like a dream and crucially, the service did not cost me an arm and a leg.

I really couldn’t recommend Browns Plains car service centre Steve Sorensen Mechanical highly enough. It gave me everything I was looking for in a local auto repair shop.

Knowledge Key to Power at Steve Sorensen Mechanical

The team at Steve Sorensen Mechanical knows its stuff.

From the minor to the major, the Browns Plains mechanic has it covered, stressing the importance of regular maintenance as key to a vehicle’s performance.

While many people try to keep cash in their pocket by avoiding a trip to the mechanic for a service, Steve Sorensen and his hard-working staff know it ends up costing more in the long run. When oil is not regularly changed, contaminates thicken it, causing blockages it critical oil passages and robbing the engine of much-needed lubrication.

But the wealth of knowledge at Steve Sorensen Mechanical does not end there – they know exactly what your car needs to maintain its warranty. Using parts and lubricants that meet or exceed OEM standards, the team carries out services to manufacturers’ specifications at designated intervals to keep the warranty valid. It is simply a more affordable way to get your car serviced than at a costly dealership.

If you’re looking to buy a car, the Steve Sorensen workshop can also lend a hand with its pre-purchase inspections. With their trained technicians running an eye over your potential purchase before giving you some open and honest feedback, they could save you from thousands of dollars of anguish. The team strongly encourages you to undertake a pre-purchase vehicle inspection before agreeing to buy a car, reminding you that a current Safety Certificate only means a vehicle is safe to drive on the road; it does not tell you a vehicle’s service history or any upcoming costs.

Steve Sorensen Mechanical’s know-how is also evident when taking a look at the list of services offered by the business. The seemingly never-ending list includes minor and major services, logbook services, automatic transmission servicing, repairs and maintenance, brake and clutch repairs and safety certificates. Electronic vehicle diagnostics, steering and suspension repairs, timing belt replacements, batteries and cooling systems are also available at Steve Sorensen Mechanical, which is open from 7am to 5pm Monday to Friday.

And the business’ entry into the Quest Newspapers Business Achiever Awards Hall of Fame in 2012, which came after winning five awards in six years, is testament to the quality of the work.

So if you’re in Browns Plains - car service needed – it’s a no-brainer; Steve Sorensen Mechanical is the way to go.