Learn to Love Your Log book

So you’ve bought a new car? This means it was delivered with a very important document – a logbook. Make this little booklet your best friend – it’s key to keeping you and your car on the road longer.

So what's the big deal with logbook servicing anyway and why is it so important? Think of your logbook as a maintenance schedule outlining the best way to keep your car in tip top shape. A logbook car service is carried out by a qualified mechanic to manufacturers’ specifications using parts and lubricants that meet or exceed OEM standards, allowing you to maintain your new car warranty. A car that has had its proper logbook servicing done on time will drive better, have better fuel efficiency and last longer. A proper logbook car service history also preserves your car’s warranty and improves its resale value.

A full logbook car service will include fluid level checks and/or changes depending on the system. Among other things, it will also pick up any potential cooling system issues and check on the condition of brake pads and battery condition. Many people are under the false impression that logbook servicing must be carried out at the dealership. While most dealerships would prefer you to return to their workshop for your car's regular minor or major services (and may even tell you that you will void the warranty if you don't), it's not a mandatory requirement and it won't affect your car's warranty. It's worth noting, however, that a vehicle manufacturer can refuse a warranty claim when you have not kept up the recommended maintenance (or not kept your receipts or log book as proof), or where inappropriate work has been carried out, or when a non-genuine replacement part has failed or caused damage to the vehicle. So no matter where you choose to have your car serviced, ensure that the business is licensed and that details of your service are recorded in the log book.

How to protect your new car warranty

All new cars, and even some used cars bought at motor vehicle dealerships, come with a warranty. A vehicle warranty provides cover and protection in the event of a mechanical failure. It will usually cover the cost of having the vehicle repaired and other expenses incurred including towing and rental car hire. A warranty can be a car owner’s best friend, so it’s vital to keep that protective agreement intact. There are several things that can void a new car warranty, so it pays to read the contract thoroughly.

Logbook Servicing

It’s a common misperception that you need to have your new vehicle serviced by the dealer from whom you bought it. Most professional auto shops and mechanics offer a logbook car service. Providing the work is done by a qualified mechanic and according to the manufacturer’s specifications listed in the log book, you will not void your warranty. However, warranty may be voided if the mechanic is not licensed, if inappropriate parts are used, if the car is not serviced to manufacturer’s specifications, and if it is not serviced at the specified intervals.

Modifications

Many car enthusiasts enjoy spruiking up their car, however some modifications can void a vehicle warranty. Minor modifications are permitted as long as they are genuine accessories that are professionally fitted and conform to the manufacturer’s specifications. Some examples include engine immobilisers and tow bars. Other modifications that don’t comply with the manufacturer’s specifications or the Australian Design Rules can compromise safety and void both warranty and car insurance. These modifications may include non-original engines, exhaust systems, wide wheel rims, and spoilers.

Vehicle use and operation

Driving the vehicle in a reckless or negligent manner can result in mechanical failure that will not be covered by warranty. Warranty may also be voided if the vehicle is used for a purpose other than specified on the warranty or in the insurance policy.

Many of the circumstances which can void a car warranty can be easily avoided. Remember, when it’s time for your scheduled logbook car service, ensure the work is carried out by a professional who offers logbook servicing to manufacturer’s specifications. If planning on altering or modifying your car, remember to read the terms of your contract and warranty first. Being informed now could save you much pain and anguish in the future.