You might have noticed that there are a number of car dealerships and mechanical auto shops in Logan. Auto services are a necessary part of car ownership – it helps keep your car roadworthy and safe.
Quite often though, at Steve Sorenson Mechanical (we are a Browns Plains car service auto shop), a customer asks us whether we can service their car for them - or do they have to return to the dealership.
WHAT THE LAW SAYS ABOUT YOUR WARRANTY
In essence you don’t have to return to the dealership for your car services – any qualified mechanic can service your car.
The law that governs this choice is the Competition and Consumer Act 2010, which in layman’s terms states that a car manufacturer cannot void your warranty if you choose to go to an independent mechanic.
So the choice of where you have your car serviced is up to you. There are a few points that you should consider though, when deciding who to go to.
MAKING THE DECISION
One thing to consider is the use of original equipment (OE) parts. Whilst many non-genuine parts can be cheaper to buy (not all OE parts are more expensive), if your car is still in the new car warranty period and a part fails – then you could have a problem on your hands.
The problem is in deciding who is liable for the part failing and any subsequent damage to the car – the car or the parts manufacturer? If you use genuine parts however, then it is more difficult for the car manufacturer to reject your claim against them.
This is also good practice, even if your car is out of the new service warranty period – as any failures due to genuine parts need to be addressed by the car manufacturer.
At Steve Sorenson Mechanical, we are proud of our reputation in Logan. Auto services are one of core business practices and we take great care ensuring your vehicle is serviced well and correctly.
We are located in the Logan area – right in the heart of Browns Plains. Car services help to keep your car safe and roadworthy – call us on 07 38092711 to book your car in for a service or fill in our enquiry form.
Quite often though, at Steve Sorenson Mechanical (we are a Browns Plains car service auto shop), a customer asks us whether we can service their car for them - or do they have to return to the dealership.
WHAT THE LAW SAYS ABOUT YOUR WARRANTY
In essence you don’t have to return to the dealership for your car services – any qualified mechanic can service your car.
The law that governs this choice is the Competition and Consumer Act 2010, which in layman’s terms states that a car manufacturer cannot void your warranty if you choose to go to an independent mechanic.
So the choice of where you have your car serviced is up to you. There are a few points that you should consider though, when deciding who to go to.
MAKING THE DECISION
One thing to consider is the use of original equipment (OE) parts. Whilst many non-genuine parts can be cheaper to buy (not all OE parts are more expensive), if your car is still in the new car warranty period and a part fails – then you could have a problem on your hands.
The problem is in deciding who is liable for the part failing and any subsequent damage to the car – the car or the parts manufacturer? If you use genuine parts however, then it is more difficult for the car manufacturer to reject your claim against them.
This is also good practice, even if your car is out of the new service warranty period – as any failures due to genuine parts need to be addressed by the car manufacturer.
At Steve Sorenson Mechanical, we are proud of our reputation in Logan. Auto services are one of core business practices and we take great care ensuring your vehicle is serviced well and correctly.
We are located in the Logan area – right in the heart of Browns Plains. Car services help to keep your car safe and roadworthy – call us on 07 38092711 to book your car in for a service or fill in our enquiry form.
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