Log Book Servicing Myths Debunked

Think that buying a new car means expensive log book servicing that can only be carried out at the dealership? Think again. While most dealerships would prefer you to return to their workshop for your car's regular minor or major services (and may even tell you that you will void the warranty if you don't), it's not a mandatory requirement and it won't affect your car's warranty.

The Trade Practices Act prevents the practice of exclusive dealing by attaching conditions to the sale of goods that restrict the buyer's freedom of choice to deal with whom or in what they choose. Essentially this means that a vehicle manufacturer cannot specify that you must have your car serviced by a particular dealer or group of dealers as part of the warranty conditions. Nor can a manufacturer void a warranty simply because a vehicle owner has chosen to have a vehicle serviced outside the dealer network. It's great news for new car owners who wish to take their pride and joy to their regular, trusted mechanic who offers log book servicing. 

So what's the big deal with log book servicing anyway and why is it so important? Think of your car service log book as a maintenance schedule outlining the best way to keep your car in tip top shape. Log book servicing is carried out to manufacturers’ specifications using parts and lubricants that meet or exceed OEM standards, allowing you to maintain your new car warranty. A car that has had its proper log book services done on time will drive better, have better fuel efficiency and last longer. A proper car service log book history also preserves your car’s warranty and improves its resale value.

What can you expect with a log book service? A full service will include fluid level checks and/or changes depending on the system. Among other things, it will also pick up any potential cooling system issues and check on the condition of brake pads and battery condition. 

It's worth noting, however, that a vehicle manufacturer can refuse a warranty claim when you have not kept up the recommended maintenance (or not kept your receipts or log book as proof), or where inappropriate work has been carried out, or when a non-genuine replacement part has failed or caused damage to the vehicle. So no matter where you choose to have your car serviced, ensure that the business is licensed and that details of your service are recorded in the car service log book.

If you don't yet have a regular mechanic and are looking for a car care centre, Browns Plains delivers with Steve Sorensen Mechanical. Browns Plains auto shop Steve Sorensen Mechanical was established in 1996 and started out as a one-man workshop. Steve quickly gained a reputation as an honest and hard-working tradesman and now has a loyal base of customers who appreciate the workshop team's reliable, trustworthy, professional and quality service. Talk to the team today about maintaining your log book service schedule.